All HMH Vises have a Limited Lifetime Warranty against manufacturing defects on the parts.
HMH – Kennebec River Fly and Tackle Co, the manufacturer of HMH Vises since 1994, will honor the warranty HMH-KRFT Vises (1994- present) if the current production parts are compatible and/or the vise is still in production.
We do have a very limited number of 1975-1993 HMH Bill Hunter or API parts but if the vise has lasted between 30-50 years, it is out of warranty but we will do our best to work with you and get you back tying!
The Limited part: Please note that it is not considered a manufacturing defect that parts like the Jaws, Cam levers and Adjusting knobs have become warn or the jaw edges rounded over or faces burnished after decades of use. We use the analogy of the brakes or tires on your car; with use, these parts wear and have to be replaced. We intentionally make the jaw less hard than the hooks because if the jaw was harder, the hooks would be nicked or scored and will break when stressed by a fish. Improper or use of the vise for anything other than for fishing fly tying, negates the warranty as does damage from using pliers or wrenches to tighten or remove parts, dropping the vise, fire or water damage.
Also note that professional tiers and commercial tying houses that uses HMH Vises are exempt from the lifetime warranty due to the volume of hooks and the repeated stresses exceed the material capabilities we make the vises from. We will provide replacement parts at wholesale pricing to maintain these vises.
To claim a warranty replacement, please send the defective or broken parts with $20 to cover shipping and handling to:
HMH Vises
432 Elm St Ste H
Biddeford, ME 04005
Please make sure your address and phone number is included in the shipment in case the part you need is no longer made or a better replacement has been developed. Other parts may need to be purchased to complete the vise with the new part.
RETURNS:
If you wish to return a order because you are dissatisfied with it, you have 30 days from what the order was made. you best bet is to email or call us first. Please return it at your cost, to the above address. If the item(s) returned are in perfect salable condition we will reimburse you less the origional shipping. If the items are used, opened, not in the original packaging or damaged in return shipping, we well deduct a 10% restocking fee.
Any questions call 207-729-5200 or email us info@hmhvises.com
